Departments & Offices | Department of Human Services (2024)

Department of Human Services

Go to OA's homepage

DHS' Office of Administration's mission is to create partnerships to deliver quality service to customers through collaboration, consultation and supports. Services provided by the Office of Administration include administrative appeals/hearings, administrative services, equal opportunity in DHS programs, financial operations, fraud and abuse recoveries in medical assistance and third party recoveries, procurement and contract management.

OA Bureaus

  • Bureau of Administrative Services
  • Bureau of Equal Opportunity
  • Bureau of Financial Operations
  • Bureau of Hearings and Appeals
  • Bureau of Procurement and Contract Management
  • Bureau of Program Integrity

Additional OA Resources:

  • Language Services
  • Right to Know Law

Go to OCDEL's homepage

Since its inception in 2007, theOffice of Child Development and Early Learning (OCDEL)has focused on creating opportunities for the commonwealth's youngest children to develop and learn to their fullest potential. This goal is accomplished through a framework of supports and systems that help ensure that children and their families have access to high-quality services. OCDEL is jointly overseen by the Department of Human Services and the Department of Education.


OCDEL Bureaus

  • Bureau of Certification Services
  • Bureau of Early Intervention Services
  • Bureau of Policy and Professional Development
  • Bureau of ELRCOperations and Monitoring

Additional OCDEL Resources:

  • Child Care Works
  • Keystone STARS
  • OCDEL Announcements
  • PA Early Learning Dashboards
  • Practice-Based Coaching-Handout
  • Research TPOT

Go to OCYF's homepage

​Pennsylvania's child welfare system is county-administered and state-supervised. Child welfare and juvenile justice services are organized, managed, and delivered by County Children and Youth agencies and county Juvenile probation offices.

OCYF Bureaus and Areas:

  • Bureau of Budget and Fiscal Support
  • Bureau of Child and Family Services
  • Bureau of Juvenile Justice Services
  • Bureau of Policy, Programs, and Operations
  • Child Welfare Information Solution (CWIS)


Additional OCYF Resources:

  • ​Regional Children, Youth, and Families Offices
  • Youth Development Center / Youth Forestry Camp System
  • Roles and Responsibilities of CCYA Education Liaisons
  • Treatment Approaches and Planning
  • ​Child, Youth, and Family Services Plan
  • ​Pennsylvania Academic, Career and Technical Training (PACTT) Alliance

Go to ODP's homepage

​The mission of the Office of Developmental Programs (ODP) is to support Pennsylvanians with developmental disabilities to achieve greater independence, choice and opportunity in their lives. The office seeks to continuously improve an effective system of accessible services and supports that are flexible, innovative and person-centered.

The Independent Regulatory Review Commission (IRRC) voted to approve the Office of Developmental Programs HCBS and Licensing Regulations.

ODP Bureaus and Areas:

  • Bureau of Supports for Autism and Special Populations
  • Bureau of Financial Management and Program Support
  • Bureau of Policy and Quality Management
  • Bureau of Community Services

Additional ODP Resources:

  • Video Remote Interpreting (VRI) Tips
  • ​Office of Development Programs (ODP) COVID-19 Provider Resources

Go to OIM's homepage

​The Office of Income Maintenance is responsible for the oversight of the:

  • Temporary Assistance for Needy Families cash assistance program, also referred to as TANF,
  • Medicaid (aka Medical Assistance)
  • Supplemental Nutrition Assistance Program, known as SNAP,
  • Home heating assistance, known as the LIHEAP program,
  • employment and training services, and
  • child support.
  • All these programs are administered locally at the county assistance offices found across Pennsylvania.

OIM Bureaus and Areas:

  • Bureau of Child Support Enforcement
  • Bureau of Operations
  • Bureau of Policy
  • Bureau of Program Evaluation
  • Bureau of Program Support
  • Bureau of Employment Programs

Additional OIM Resources:

  • Contact the Child Support Program
  • Recent Operations Memoranda and Policy Clarifications
  • Archived Operations Memoranda and Policy Clarifications
  • Archived OIM Policy Handbooks and Memos

Go to OLTL's homepage

​The majority of people will need assistance with daily activities, such as bathing, dressing and meal preparation, at some point in their lives, whether due to aging, injury, illness or disability. Knowing what types of services are needed, available and how to obtain them is not easy. Whether you need help now or are exploring future options for yourself or a loved one, services and supports available through the Pennsylvania Office of Long-Term Living can assist you.

OLTL Bureaus and Areas:

  • Bureau of Human Services Licensing

Additional OLTL Resources:

  • OLTL Waiver Amendment, Renewals, and Accompanying HCBS Transition Plans
  • Workbook
  • OLTL HCBS Transition Plans

Go to OMAP's homepage

​The Office of Medical Assistance Programs administers Pennsylvania's Medicaid program, which is the joint state and federal Medical Assistance program that provides coverage for health care for eligible Pennsylvania residents. Medical Assistance provides coverage for health care services through a fee-for-service program as well as through the managed care program that is administered by contracted Managed Care Organizations. The Office of Medical Assistance Programs is also responsible for enrolling providers, processing provider claims, establishing rates and fees, contracting and monitoring of managed care organizations,and detecting and deterring providers and recipients fraud and abuse.

OMAP Bureaus and Areas:

  • Bureau of Data Claims Management
  • Bureau of Fee-for-Service Programs
  • Bureau of Fiscal Management
  • Bureau of Managed Care Operations
  • Bureau of Policy, Analysis, and Planning

Additional OMAP Resources:

  • What's New at OMAP
  • eHealth Partnership
    ​The Pennsylvania eHealth Partnership is responsible, underAct 76 of 2016, for the creation and maintenance of Pennsylvania's secure health information exchange, known as the PA Patient & Provider Network, or P3N.
  • Public Health Gateway (PHG)
  • Access Monitoring Plan

Go to OMHSAS' homepage

​Every individual served by the Office of Mental Health and Substance Abuse Serviceswill have the opportunity for growth, recovery, and inclusion in the community, have access to culturallycompetent services and supports of their choice and enjoy a quality of life that includes family members and friends. The goal of the Office of Mental Health and Substance Abuse Services is to transform the children's behavioral health system to a system that is family and youth guided, implement services and policies to support recovery and resiliency in the adult behavioral health system, and assure that behavioral health services and supports recognize and accommodate the unique needs of older adults.

OMHSAS Bureaus and Areas:

  • Bureau of Children's Behavioral Health Services
  • Bureau of Community and Hospital Operations
  • Bureau of Finacial Management and Administration
  • Bureau of Policy, Planning, and Program Development
  • Bureau of Quality Management and Data Review
  • Disaster Human Services and Emergency Operations

Additional OMHSAS Resources:

  • Medical Director for Mental Health/Substance Abuse Services
  • Office of Mental Health and Substance Abuse Services (OMHSAS) Contact Information
  • OMHSAS Behavioral Health Telehealth Information
  • Behavioral HealthChoices MCOs
  • Dennis Marion Impact Award

Deputy Secretaries

​Program Office

​Deputy Secretary

​Office of Administration

​Stephanie Shell

​Office of Child Development and Early Learning

Shante' Brown

​Office of Children Youth and Families

​Laval Miller-Wilson

​Office of Developmental Programs

​Kristin Ahrens

​Office of Income Maintenance

Hoa Pham

​Office of Long Term Living

​Juliet Marsala

​Office of Medical Assistance Programs

​Sally Kozak

​Office of Mental Health and Substance Abuse Services

​Jen Smith

Departments & Offices | Department of Human Services (2024)

References

Top Articles
Latest Posts
Article information

Author: Roderick King

Last Updated:

Views: 5981

Rating: 4 / 5 (51 voted)

Reviews: 90% of readers found this page helpful

Author information

Name: Roderick King

Birthday: 1997-10-09

Address: 3782 Madge Knoll, East Dudley, MA 63913

Phone: +2521695290067

Job: Customer Sales Coordinator

Hobby: Gunsmithing, Embroidery, Parkour, Kitesurfing, Rock climbing, Sand art, Beekeeping

Introduction: My name is Roderick King, I am a cute, splendid, excited, perfect, gentle, funny, vivacious person who loves writing and wants to share my knowledge and understanding with you.